About the Company
Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a ₹1,400+ Crore organization delivering IT Infrastructure, Cloud, Cybersecurity, Networking, Virtualization, Storage, and Managed Services to leading enterprise, BFSI, PSU, and corporate customers.
Swan is a technology partner with leading organizations including HP, Cisco, Microsoft, VMware, and NetApp.
About the Role
We are looking for an experienced Senior Technology Manager – Cloud Operations to lead complex cloud infrastructure and operations across multi-cloud and on-premises environments. The role requires strong leadership, cloud architecture, governance, security, cost optimization, and stakeholder management experience.
The ideal candidate will drive cloud transformation initiatives, lead cross-functional teams, and ensure secure, scalable, highly available, and cost-effective cloud operations aligned with business objectives.
Designation: Senior Technology Manager – Cloud Operations
Experience: 18+ Years
Certification: ITIL / PMP
Employment Type: Full-Time
Key Responsibilities
Cloud Infrastructure & Operations
- Lead the design, implementation, and operations of complex cloud infrastructure environments.
- Ensure high availability, performance, scalability, and reliability of cloud services.
- Define and maintain SLAs for uptime, performance, and service responsiveness.
- Implement monitoring and proactive incident management strategies.
Cloud Architecture & Transformation
- Design and operationalize multi-cloud and hybrid cloud environments.
- Design multi-OEM on-premises cloud platforms using container technologies.
- Ensure seamless integration and interoperability across multiple cloud platforms.
- Advise senior leadership on cloud architecture, strategy, cloud assessment, suitability, and digital transformation initiatives.
Cost & Resource Optimization
- Develop strategies for effective and cost-efficient cloud resource utilization.
- Monitor cloud usage and identify opportunities for cost optimization.
- Establish governance policies for resource allocation and utilization.
Security & Compliance
- Establish and enforce cloud security and compliance standards.
- Oversee access controls, security protocols, and data protection strategies.
- Ensure adherence to regulatory, audit, and organizational security requirements.
- Drive timely closure of security observations and compliance findings.
Leadership & Stakeholder Management
- Lead and mentor cross-functional cloud operations and infrastructure teams.
- Collaborate with engineering, development, security, and business teams.
- Interface with senior bank/client officials for decision-making, information dissemination, project coordination, and timely closure of initiatives.
- Drive knowledge sharing, skill development, and operational excellence across teams.
Continuous Improvement & Innovation
- Identify opportunities for automation and process improvement.
- Evaluate emerging cloud technologies and implement industry best practices.
- Establish and monitor KPIs to measure cloud operations performance.
- Drive continuous improvement in cloud efficiency, reliability, and service delivery.
Required Skills
- 18+ years of experience in Cloud Infrastructure, Cloud Operations, and IT Infrastructure Management.
- Strong experience managing complex multi-cloud, hybrid cloud, and on-premises environments.
- Proven experience leading cross-functional technology teams.
- Strong understanding of cloud architecture, governance, security, and compliance.
- Experience with multi-OEM cloud and container platforms.
- Strong understanding of cloud cost optimization and resource management.
- Excellent stakeholder and senior management communication skills.
- Experience in BFSI/Banking environments will be an advantage.
- Strong strategic thinking, leadership, decision-making, and problem-solving skills.
Qualification & Certification
Qualification: Bachelor’s/Master’s degree in IT, Computer Science, Engineering, or a relevant field.
Mandatory Certification: ITIL / PMP
Ready to Join Us?
If you are an experienced technology leader with expertise in cloud operations, multi-cloud architecture, infrastructure transformation, and strategic technology management, we’d love to hear from you.
Apply today and become a part of Swan Solutions & Services Pvt. Ltd.